FREE DELIVERY in France,

Belgium and Luxembourg
PAID RETURN

SECURE PAYMENT
Visa, Mastercard, Paypal ...

SATISFIED OR REFUNDED
30 days to change your mind

FREE EXCHANGE in France,

Belgium and Luxembourg

ABOUT CAMÉLOPARD

OUR PRODUCTS

CONTACT US

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CAMÉLOPARD

865, Avenue de Bruxelles
83500 La Seyne Sur Mer

FRANCE

contact@camelopardofficial.com

+(33) 09 70 74 20 61

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Garments Made In France

FREE DELIVERY in France,

Belgium and Luxembourg
PAID RETURN

FREE EXCHANGE in France,

Belgium and Luxembourg

SATISFIED OR REFUNDED
30 days to change your mind

SECURE PAYMENT
Visa, Mastercard, Paypal ...

  SECURE PAYMENT

 
FOLLOW US !

EXCHANGE, RETURN & REFUND

 

 

EXCHANGE ONE OR MORE ITEMS

 

> You have received your items, but the size does not fit you ? Don't panic ! Subject to available stock, we offer you to exchange your items free of charge for Metropolitan France (including Corsica), Belgium and Luxembourg within 30 days from the date of receipt of your package. For the other countries exchanges are not possible, the Customer will have to make a return at his expense.

Please note: The items must be returned to us complete, intact (not used, not worn, not washed,...) and in their original packaging. Exchange made after controlling of conformity.

 

Exchange procedure :

 

> If you wish to exchange an item from Metropolitan France, Belgium or Luxembourg, to take advantage of free exchanges, please contact us by going to our contact us page and let us know your exchange request. Subject to stock availability we will send you a Colissimo return label (valid for 7 days). Upon receipt of your return we will proceed with the exchange.

 

If the customer does not wish to use the Colissimo prepaid label or if he wishes to make an exchange from overseas departments and territories or a country other than Metropolitan France, Belgium or Luxembourg, he will have to return the items at his expense except in the case where he would have received a product showing a manufacturing defect or not corresponding to his initial order. In this case, the customer will have to contact us by going to our contact us page. 

 

 

Preparation of the package :

 

  1. Pack your item in its original packaging.
  2. Place your item in the shipping carton.
  3. Insert the completed exchange coupon into the box and be sure to close your package.
  4. Drop off your package at the Post Office at the address below.

 

The return is at the customer's risk, please keep the proof of deposit.

 

 

Please send your items to the following address: 

 

CAMÉLOPARD

865, AVENUE DE BRUXELLES

83500 LA SEYNE SUR MER (VAR)

FRANCE

 

 

RETURN ONE OR MORE ITEMS

 

> You have received your item, but the cut does not suit you ? Don't worry ! You have 30 days from the date of receipt of your package to return your item.

 

Return procedure :

 

> The customer will have to return the items to the above-mentioned address at his own expense.

Please note: The items must be returned to us complete, intact (not used, not worn, not washed,...) and in their original packaging. Refund will be made after conformity check.

 

 

Preparation of the package :

 

  1. Pack your item in its original packaging
  2. Place your item in the shipping carton.
  3. Insert the delivery note or invoice in the box and make sure to close your package.
  4. Drop off your package with the carrier of your choice at the address above.

 

The return is at the customer's risk, please keep the proof of deposit.

 

 

REFUND

 

> Upon receipt of your items by our services and after  conformity check you will receive your refund within 14 working days.