Headquarters: 865, AVENUE DE BRUXELLES / 83500 LA SEYNE SUR MER FRANCE
Telephone: +33 09 70 74 20 61
Email address: firstname.lastname@example.org
SIREN: 854 045 887 / RCS: TOULON
Article 1 - Purpose
The present terms and conditions govern the sale by the company CAMÉLOPARD of products marketed on its Internet site CAMÉLOPARD Official.
Article 2 - Prices
The prices of our products are indicated in euros, including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding any processing and shipping costs.
In case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of CAMÉLOPARD. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders, regardless of their origin, are payable in euros.
CAMÉLOPARD reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of validation of the order and subject to availability.
The products remain the property of CAMÉLOPARD until full payment has been received.
Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.
Article 3 - Orders
You can place an order on the website: https://www.camelopardofficial.com
The contractual information is presented in French and will be confirmed at the latest when your order is validated by CAMÉLOPARD.
CAMÉLOPARD reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulties concerning the order received.
Article 4 - Validation of your order
Any order appearing on the Internet site https://www.camelopardofficial.com supposes the adhesion to the present General Conditions. Any confirmation of order involves your full and complete adhesion to the present general conditions of sale, without exception or reserve.
All the data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you are fully aware of this.
The confirmation of the order will be worth signature and acceptance of the operations carried out.
A summary of the information of your order will be communicated to you via the e-mail address of confirmation of your order.
Article 5 - Payment
The fact of confirming your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made by credit card or PAYPAL.
The card is only debited when the order is validated by CAMÉLOPARD.
Article 6 - Withdrawal
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal.
The return costs are at your expense.
In the event of exercising the right of withdrawal, CAMÉLOPARD will reimburse the sums paid within 14 days following notification of your request, using the same means of payment as that used for the order.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
- The supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement of the consumer and express waiver of his right of withdrawal.
- The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.
- The supply of goods made to the specifications of the consumer or clearly personalized.
- The supply of goods likely to deteriorate or expire quickly.
- The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
- The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
- The supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
- The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
- The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
- Transactions concluded at a public auction.
- The supply of digital content not provided on a physical medium whose execution has begun after prior express agreement of the consumer and express waiver of his right of withdrawal.
Article 7- Availability
Our products are offered as long as they are visible on the site https://www.camelopardofficial.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will inform you by mail. Your order will be automatically cancelled and no bank debit will be made.
Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.
In accordance with the legal provisions, in the event of delay of delivery, you benefit from the possibility of cancelling the order in the conditions and methods defined in the article L 138-2 of the Code of the Consumption. If in the meantime you receive the product, we will proceed to its reimbursement and to the delivery costs under the conditions of the article L 138-3 of the Code of the Consumption.
In the event of delivery by a carrier, the CAMÉLOPARD company cannot be held responsible for late delivery due exclusively to the client's unavailability after several proposed appointments.
Article 9 - Responsibility
The products offered comply with current French legislation. CAMÉLOPARD shall not be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities regarding the possibility of importing or using the products or services you are considering ordering.
Furthermore, CAMÉLOPARD shall not be held liable for any damage resulting from improper use of the product purchased.
Finally, CAMÉLOPARD shall not be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, external intrusion or the presence of computer viruses.
Article 10 - Intellectual property
All elements of the CAMÉLOPARD Official site are and remain the exclusive intellectual property of the CAMÉLOPARD company. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio. Any simple link or hypertext link is strictly prohibited without the express written consent of CAMÉLOPARD.
Article 11 - Personal data
CAMÉLOPARD reserves the right to collect personal information and data about you. This information is necessary for the management of your order, as well as for the improvement of the services and information that we send you.
It may also be transmitted to companies that contribute to this relationship, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
Article 12- Archiving Proof
In accordance with the General Data Protection Regulation (RGPD) in force since May 25th 2018, the company CAMÉLOPARD shall archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code.
The computerized records of the company CAMÉLOPARD will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
Article 13 - Applicable law in the event of disputes
The language of this contract is French. The present conditions of sale are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.
Article 14 - Warranty
All our products benefit from the legal guarantee of conformity and the guarantee of the hidden defects, envisaged by articles 1641 and following of the Civil code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.
Upon receipt of your items by our services and after control of conformity, you will receive your exchange or refund within 14 working days. Any damage suffered by the product not related to a defect of conformity can be of a nature to defeat the right of the legal guarantee of conformity and the guarantee of the hidden defects.
All claims, requests for exchange or refund must be made by mail OR post within 30 days from the date of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions...). The return costs will be covered by CAMÉLOPARD. You will receive a prepaid return label by e-mail.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.